General

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We are committed to your privacy and security. When you shop at chearaan.store your security and privacy is 100% guaranteed. Your personal information is used to process your order, and Chearaan Systems Sdn Bhd will not share or exchange online information that you provide us with a third party unless you provide prior consent.

All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by Comondo, the industry standard.


If you have any questions regarding our privacy policy and practices, please contact us.

Yes, we ship to over 220 countries. Please reconfirm when you are adding to the item to the shopping cart to see if we ship to your country. Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information. 

In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify UPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.

In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.

Occasionally we feature promotional coupons. (click here to receive coupons) Follow these simple steps for redeeming a coupon or discount code.

On the "Proceed to Checkout" page, enter the code exactly as it appears, in the box next to "Coupon Code:"

Click "apply" and your discount will be applied and shown at checkout.

Save even more while doing what you already do, buy fragrances at chearaan.store. We have set up a rewards program to allow you to earn extra discounts and show our appreciation for your loyalty.

All other orders can be returned up to 14 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card/pay pal. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully. 

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Returns Should be sent to :


Chearaan Returns/Claims

5 Jalan SS5A/11,

Kelana Jaya,

Petaling Jaya,

Selangor DE.

Malaysia.

Perfume

The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.

Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply. 

There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference. 

Testers are even more discounted than the fancy boxed versions and are great if you don't have a need for the fancy box. Testers are 100% authentic, fresh and completely full just like the original fragrance, however they are meant for the counter in a department store. Testers often come in a plain white box but sometimes they do not have a cap or a box. The savings on the packaging means you save even more! 

After Shave Lotion will usually sting as well as help close the pores after shaving. After Shave Balm is actually soothing to the skin. After Shave Gel also soothes the skin, but cools the skin as well and relieves razor burn. 

Fragrances are comprised of many different scents, these scents are called "notes."

Top notes are very light and last just a few minutes (5-10 minutes). Middle notes become apparent in about 15 minutes after application. These can last up to an hour or more. Bottom notes are the heavier ingredients. These last the longest, usually for several hours. 

Keep all fragrances in a cool, dry area, and away from windows as sunlight can unbalance the various ingredients. An opened bottle should be kept in its box to insure a longer shelf life.

We stock thousands of fragrances, many of these have been discontinued. Our buyers travel the globe purchasing entire inventories of hard to find or discontinued fragrances to store in our temperature and humidity controled warehouse. 

To get your fragrance spraying again please follow these instructions below:

Hold one finger against the spray nozzle.

Use your other finger to pump the spray 10-15x.

Remove your finger from the spray nozzle.

Pump the spray another 10-15x as needed.

Allow the fragrance bottle to settle for 5-10 minutes.

Your fragrance bottle should be fully functional now! If you are still having problems, you can repeat steps 1-5.

For further assistance, please email us at support@chearaan.store 

Cash Back

Seasonal Tips

Each season has its own feelings and emotions, and with them go different scents. While springtime is a time of rebirth, with flower blossoms and warming light, the summer season is warm and filled with flowers and green plants. Fall is more saturated, with deeper colors and scents of musk and patchouli. Winter’s cold whiteness is reflected in scents of citrus, vanilla and spice. Here are some helpful tips for choosing a fragrance for each of the four seasons.

Spring is a time of new beginnings, with the ground beginning to warm, and flower blossoms and tree buds beginning to form. Suddenly, the earth is green again, and colors begin to appear in outdoor gardens. For springtime, choose a fragrance that reflects this new awakening and feelings of joy, such as those that include notes of lily of the valley, peonies and violets.

During the long, warm days of summer, many people find themselves spending more time outdoors, celebrating holidays or just spending time with family. Choose a summer fragrance that mimics the happy, sweet, and sexy feelings of the summertime. Scents that contain sweet summer florals, such as roses and orange blossoms, mixed with fresh fruit scents like raspberry and peach can be a delightful summer fragrance. In addition, a tropical fragrance with notes of honeysuckle, island flowers, and sea salt can also be a pleasant reminder of sun-soaked days spent on the beach or vacation.

As the leaves begin to change colors and fall from the trees, the landscape turns deeper and more saturated with colors of deep reds, oranges, and browns. Fall is the time for deep, saturated and seductive fragrances, such as those containing spicy and musky notes. Look for a fragrance that contains hints of sandalwood, musk, amber, and jasmine.

Citrus and other fruity scents reflect the winter season and the holidays it brings, such as Christmas and Passover. Select a fragrance that is reminiscent of these holiday scents, such as pomegranate and vanilla bean, lemon, or orange. Spicy scents can be overpowering during the warm months but bring a warmth to the crisp winter air. Try a scent with notes of spicy cinnamon or cardamom. As the seasons change, select a fragrance that accompanies each one’s attributes.

As the seasons change, select a fragrance that accompanies each one’s attributes.